Is your Mac acting up?
Lost files? Scanner broken?

Macs are quite intuitive, however, sometimes you hit a brick wall. You may need someone to knock down the wall, or you may just need someone to knock a few bricks out for you so you can knock down the wall yourself.

Whatever you need, I can help you, either in person or over the phone.

I will work with you one-on-one on YOUR computer or iPhone.

Here are the sorts of isues I can help you with:

• Email management:
• • Do you have more than one email, but don't know how to make the other account work with Mail?
  • Would you like your email to sort into folders?
  • Do you know how to attach a file, and save an attachment you receive?
• Security:
  • How can you set up your computer to protect your documents when your adult kids (or grand kids) come to visit?
• What will having a .Mac account do for you?
• How can you set up a template in Pages?
• How can you back up? Using Time Machine? Using Apple's Backup application that comes with a .Mac account? Or third party software?
• Installing software.
• Managing and organizing your files on your computer, in your email, and in your dock.
• Fix Keychain problems.
• Help you set up a cable or DSL modem, Apple Airport, or WiFi router.
  
  

Training is available on these applications and more...

iPhoto		iMovie
iDVD		Quicktime
iWeb		iTunes (with or without iPod)
iCal		Garage Band
Address Book		iChat
Pages		Keynote
Airport network		Backup
Mail		Safari
Photo Booth		iPhone/iTouch/iPod

Here's what to do:

• Make a list of what you want to cover.
• Then decide what you want to accomplish first.
• The good news: I am available for sessions in YOUR home on YOUR computer from 8:00am through 9:00pm.
  The nitty-gritty: My appreciation rate is $45/hour. Travel time is charged one-way if it takes me more than 30 minutes to get to your place.
  

Why hire me? I have:

• been using a Macintosh since 1988.
• an educational background as a teacher.
• an ability to simplify technology to make it understandable.
• been a Mac consultant/trainer for 18 years.

I am based in the Cleveland, Ohio area and service Cuyahoga, Lake, Geauga, Lorain, Medina, and Summit counties.
I'm also good over the phone. I help my 86-year-old father regularly with his Mac, and he lives in florida.
Call me at 216-408-2482 or email me at the mail link below.

Penny